Privacy Policy

1.1. Information You Provide Directly 👤

We collect information that you voluntarily provide to us when you create an account, purchase Paid Services, or contact us directly. This includes:

• 📧 Contact Data: Your name, email address, and physical address (if provided).
• 🔑 Account Credentials: Encrypted password or other authentication information.
• 💳 Payment Data: Billing details, such as credit card numbers (processed securely by third-party payment providers like Stripe/PayPal), and payment history.
• 💬 User Content: All text, images, and files you upload to your User Platform.

1.2. Information Collected Automatically 📊

When you access or use our Services, we may automatically collect certain information about your device and usage patterns:

• 💻 Usage Data: Pages viewed, time spent on pages, clicks, and other actions within the Services.
• 🌐 Device Data: IP address, browser type, operating system, device identifiers, and language settings.
• 🍪 Tracking Technologies (Cookies): We use cookies and similar technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the information we collect for various purposes, primarily based on the following legal grounds under the GDPR: **Contractual Necessity**, **Legitimate Interests**, and **Consent**.

2.1. To Provide and Maintain the Services (Contract) 🛠️

• ✅ To create and manage your User Account and User Platform.
• ✅ To process your payments and fulfill your orders for Paid Services.
• ✅ To provide customer support and respond to technical issues.

2.2. For Improvement and Security (Legitimate Interests) 📈

• ✅ To monitor usage and analyze trends to improve the quality, functionality, and design of our Services.
• ✅ To detect, prevent, and address technical issues or fraudulent activities.
• ✅ For internal operations such as data analysis, testing, and research.

2.3. For Communication (Consent/Legitimate Interests) 📢

We may use your personal information to send you updates, promotional materials, or other information that may be of interest to you. You can opt-out of receiving any, or all, of these communications by following the unsubscribe link or instructions provided in any email we send.

3.1. Third-Party Service Providers 🔗

We share your information with third-party vendors and service providers that perform services on our behalf, such as:

• 🛡️ **Cloud Hosting:** Storing your data and User Content (e.g., Google Cloud, AWS).
• 💰 **Payment Processors:** Handling billing and payment transactions.
• 📧 **Communication Tools:** Sending emails and providing customer support.

These third parties are obligated to maintain the confidentiality of your information and are restricted from using it for any purpose other than providing services to us.

3.2. Legal Requirements and Law Enforcement 🚨

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• ✅ Comply with a legal obligation (e.g., Spanish or EU law).
• ✅ Protect and defend the rights or property of Makes.Monster.
• ✅ Prevent or investigate possible wrongdoing in connection with the Services.

4.1. Data Security Measures 🛡️

The security of your data is important to us. We implement robust physical, electronic, and procedural safeguards to protect your Personal Data from unauthorized access, use, or disclosure.

4.2. Data Retention 🗑️

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including to comply with our legal obligations (e.g., if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

If you are a resident of the European Economic Area (EEA) or Spain, you have specific rights concerning your Personal Data:

• 🔍 **The right to access** – You have the right to request copies of your Personal Data.
• ✏️ **The right to rectification** – You have the right to request that we correct any information you believe is inaccurate or incomplete.
• ❌ **The right to erasure** – You have the right to request that we erase your Personal Data, under certain conditions.
• Restrict **The right to restrict processing** – You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
• ➡️ **The right to object to processing** – You have the right to object to our processing of your Personal Data, under certain conditions.
• 💾 **The right to data portability** – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

6.1. Changes to This Policy 🔄

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

6.2. Contact Us 📧

If you have any questions about this Privacy Policy, your Personal Data, or your rights, please contact us: